Frequently Asked Questions
Everything you need to know about your Trailberg gear and orders.
How long does shipping take for Trailberg orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days for domestic orders.
What is your return policy for sportswear?
We offer a 30-day return policy on all unworn items with original tags attached. For hygiene reasons, base layers and socks must be in their original sealed packaging.
How do I find the right size for my athletic gear?
Each product page features a detailed size guide. Our apparel is designed with an athletic fit; if you prefer a looser feel for your workouts, we recommend sizing up.
Are Trailberg products suitable for extreme weather?
Yes, our technical range is engineered with moisture-wicking fabrics and thermal regulation technology designed to perform in both high-intensity training and outdoor trail conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and offer flexible payment options through Klarna and Clearpay.
How should I care for my technical apparel?
To maintain the performance of the fabric, we recommend washing at 30°C, avoiding fabric softeners, and air drying rather than tumble drying.